Thank you for your review, we highly value any feedback regarding our current process. We are very disappointed and sorry to hear about the experience you have had with regards to this process. We'd like to assure you that this feedback has been passed on to the relevant team, and we will ensure that this does not happen again in future. We endeavour to ensure all of our candidates have feedback, whether this is via telephone call or email, and have put procedures in place to ensure happens henceforth. Thank you so much for your time during the process, and for also bringing these issues to our attention, and we wish you all the very best.