Me postulé en línea. El proceso tomó 1 día. Acudí a una entrevista en Nielsen (Dallas, TX)
Entrevista
Basic questions about call center experience from previous jobs and past job experience with disgruntled or irate customers which you will have alot of experience with working with nielsen, other than that very basic question they would ask any other job interview you might go to
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Nielsen
Entrevista
apply online, they give a call back and a few emails, in person interview in which you will later take a call center simulation assessment, got a job offer the same day
Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en Nielsen (Oldsmar, FL) en sept 2012
Entrevista
Submitted my application and within three days received a phone call from HR. Passed the phone interview and went in to their Oldsmar office for a face to face interview and screening where they test to see if you have a nice "phone voice" and to see how well you can read a script. Almost everyone that applies gets hired.
Preguntas de entrevista [1]
Pregunta 1
They ask all the usual questions, why do you want to work here? They ask you questions related to call center experiences or experiences you've had with difficult customers/clients in the past, probably to see how you would handle getting yelled at on the phone.