Me postulé en línea. Acudí a una entrevista en Marriott International (New York, NY) en abr 2013
Entrevista
1st Hotel that I worked at I had a Phone Interview, In-Person Interview with Hiring Manager and quick interview with General Manager. 2nd Hotel that I worked at was completely new and a mass hiring session for all departments.
Preguntas de entrevista [1]
Pregunta 1
What would you do if you had an irate guest? When have you gone above and beyond for a guest? Have you and a manager ever disagreed on something and how did you move past it? Why Marriott? Tell me about yourself? STAR questions...
It was a super chill interview, they definitely used the STAR method and asked typical questions, including about how to deal with a rude guest, and how you deal with a rude or uncomfortable coworker.
Me postulé en línea. Acudí a una entrevista en Marriott International (New York, NY) en feb 2025
Entrevista
Meet with manager at hotel. Answering questions about background. They called later in the week, I did not get the job. The process was simple and fast. I did not have enough experience
Me postulé en persona. El proceso tomó 4 días. Acudí a una entrevista en Marriott International (Hotel) en feb 2025
Entrevista
The front desk agent interview typically includes a phone screening, in-person interview focusing on customer service skills, problem-solving scenarios, communication abilities, and sometimes basic computer or reservation system tests. The front desk agent interview includes phone screening, in-person interview, role-play customer service scenarios, questions on handling difficult guests, multitasking, communication skills, familiarity with reservation systems, and sometimes basic computer proficiency tests.