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      Búsquedas relacionadas: Evaluaciones de Luminance AI | Empleos en Luminance AI | Sueldos en Luminance AI | Prestaciones en Luminance AI
      Entrevistas en Luminance AIEntrevistas para el cargo de Customer Success Manager en Luminance AIEntrevista en Luminance AI


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      Entrevista para Customer Success Manager

      8 de abr de 2024
      Candidato de entrevista anónimo
      Sin ofertas
      Experiencia negativa

      Otras evaluaciones sobre las entrevistas para el cargo de Customer Success Manager en Luminance AI

      Entrevista para Customer Success Manager

      18 de jun de 2026
      Empleado anónimo
      Londres, Inglaterra
      Entrevista promedio

      Solicitud

      Me postulé a través de un reclutador. El proceso tomó 1 día. Acudí a una entrevista en Luminance AI en abr 2024

      Entrevista

      Distracted, making faces. It was a panel interview of 2 people and can see both of them texting, it seemed rude, with hardly any questions, seemed like someone forced them to interview. Also, no feedback when asked, no clear understanding of the role itself, one of the worst.

      Preguntas de entrevista [1]

      Pregunta 1

      What do you know about our product? What you wanna pursue a career in CS? Tell me about a time you handled a difficult customer?
      Responder pregunta
      3
      Oferta aceptada
      Experiencia neutra
      Entrevista promedio

      Solicitud

      Acudí a una entrevista en Luminance AI (Londres, Inglaterra)

      Entrevista

      Relatively standard interview process. Went through a few levels of leadership. The hiring team seemed very eager. Spoke with other colleagues with similar experiences, They are keen on hiring smart young talent and interview reflects that.

      Preguntas de entrevista [1]

      Pregunta 1

      Teach me something - it can be anything
      Responder pregunta

      Entrevista para Customer Success Manager

      15 de dic de 2024
      Candidato de entrevista anónimo
      Sin ofertas
      Experiencia negativa
      Entrevista promedio

      Solicitud

      Me postulé a través de un reclutador. El proceso tomó 4 semanas. Acudí a una entrevista en Luminance AI en nov 2024

      Entrevista

      Luminance is a company with little respect for candidate time and effort. Across what was meant to be three, but become four different interviews, I was asked the very similar questions, and when I asked my recruiter why they weren't rolled into one or two sessions, I was told this was to avoid bias - something easily mitigated through what I would consider to be a basic HR process of recording your feedback immediately after an interview and then discussing it as a panel. Further to this, most of the questions were centred around 'why us' vs 'why you' which raised alarm bells for me - surely you should be doing a case study if you're going to do three interviews? To ensure candidates have the desired skillset? I was given an additional FOURTH stage interview, which felt extreme for a relatively junior CSM role, which required travelling into the office to meet the CEO. This was scheduled as a 30 minute meeting, which started late and only lasted for 10 minutes. Very bluntly, her first question was 'why are you here?' and she proceeded to send messages on her laptop throughout (as I heard the message tones coming through), reflecting the lack of respect I felt as a candidate throughout the process. They seem to prioritise character over experience (in fact, I was told this), and whilst that's absolutely important, I think this their way of saying that they are just looking for people who will work long hours to get things over the line whilst they mature their processes. No thank you! Rather relieved not to have received an offer from Luminance especially looking at the reviews from both current and former employees. Though, some feedback as to why I was rejected would have been courteous given the number of interviews and time spent on this.

      Preguntas de entrevista [1]

      Pregunta 1

      What's a personal or professional challenge you've overcome?
      Responder pregunta