Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en HM Revenue and Customs (Cardiff, Gales) en mar 2024
Entrevista
It was an online recorded video interview. It consisted of 4 actual interview questions as well as one unscored warmup question (what is your proudest achievement?), and others asking about your ID.
I had the fortune of seeing another glassdoor reviewer's interview experience in which they had written out the EXACT questions that I then faced. So top tip for anyone interviewing for the Customer Advisor role, it's likely that they have only created one video interview for that job role; the questions will be the same (for now!)
Preguntas de entrevista [4]
Pregunta 1
Do you think it's important to adhere to processes at all times?
Acudí a una entrevista en HM Revenue and Customs (Portsmouth, South East England, England)
Entrevista
Completed an online assessment including situational judgement, ability-based questions, and a numerical test. After passing, received an invitation for a pre-recorded video interview, which must be completed within one week.
Preguntas de entrevista [1]
Pregunta 1
I’d shown
What is your Favourite cuisine and favourite dish (unscored)
1. Tell me a time you improved a process
2. Tell me time you meet a deadline
3. Tell me time you resolved a conflict with a colleague
3 min prep time and 4 min to answer
Short fast and only 5 questions in total, it was weird since I never done a prerecorded video interview before. Between each question it gives you 2-3 minutes to prepare your answer so as long as you prepared or can think in your toes quick you’ll be fine.
Preguntas de entrevista [1]
Pregunta 1
What did you do in the past that you felt like you were proud of.
Acudí a una entrevista en HM Revenue and Customs (Edimburgo, Escocia)
Entrevista
Online assessment then pre recorded interview with 2 questions and around 30 seconds to answer the questions this was good I thought as no interviewer looking at you so less awkward just make sure you have some good WiFi