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      Duke Energy

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      Búsquedas relacionadas: Evaluaciones de Duke Energy | Empleos en Duke Energy | Sueldos en Duke Energy | Prestaciones en Duke Energy
      Entrevistas en Duke EnergyEntrevistas para el cargo de Customer Service Representative en Duke EnergyEntrevista en Duke Energy


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      Entrevista para Customer Service Representative

      10 de may de 2018
      Candidato de entrevista anónimo
      Charlotte, NC
      Sin ofertas
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Duke Energy (Charlotte, NC) en abr 2018

      Entrevista

      I interviewed at the Charlotte office with 2 managers, one that had been there 38 years and the other that had just recently became a manager within the last 2 years. I thought the interview went really well but on my way to the car, I was praying that I didn’t get an offer. Duke seems to be a good company overall to work for and I thought the best way in would be customer service. I was willing to take an $11 pay cut just to work there. The place seemed really hot and the people in the office seemed to dress really tacky. The center is opened 24/7 so you are expected at work no matter what the weather is. The managers made it seem as if you’re looked down upon if you don’t make it to work. We don’t get much snow here in Charlotte, but you just never know. I just can’t see myself risking my life for a job. I live more than 30 miles from that office and no job is worth my life. Thank you for NOT offering me the job!

      Preguntas de entrevista [1]

      Pregunta 1

      How would you handle an upset customer? How did you resolve a conflict?
      Responder pregunta

      Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Representative en Duke Energy

      Entrevista para Agente De Atendimento

      15 de jul de 2025
      Candidato de entrevista anónimo
      Ceres
      Sin ofertas
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Me postulé en línea. El proceso tomó 4 días. Acudí a una entrevista en Duke Energy (Ceres) en abr 2025

      Entrevista

      Foi uma entrevista muito boa e bem técnica com os candidato, sempre colocando situações de como a pessoa iria agir em cada momento. Foi uma entrevista bem tranquila e pediram também para eu ficar calma e me sentisse em casa

      Preguntas de entrevista [1]

      Pregunta 1

      Qual o seu ponto Forte? Quais as suas dificuldade, quais as suas habilidades
      Responder pregunta

      Entrevista para Customer Service Representative (CSR)

      15 de nov de 2023
      Empleado anónimo
      Greensboro, NC
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Acudí a una entrevista en Duke Energy (Greensboro, NC)

      Entrevista

      assessment was easy. Asked pretty simple questions. I'm sure my 12 year old niece could have passed it. The let you know if you pass the assessment within minutes after taking it

      Preguntas de entrevista [1]

      Pregunta 1

      You are put in contact with a customer, Sheela, who is quite upset. After reviewing Sheela's notes within your computer system, you see that in the last two weeks she has spoken with numerous representatives regarding the same issue. It is obvious after reviewing the notes, that there is nothing you can do for the customer at this point related to her issue.
      Responder pregunta

      Entrevista para Customer Service Representative

      17 de oct de 2023
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Acudí a una entrevista en Duke Energy

      Entrevista

      Easy process, great interviewers they provide you with the expectations. I would recommend you utilize the STAR method as you will be hired based on your responses utilizing this method.

      Preguntas de entrevista [1]

      Pregunta 1

      What can you bring to Duke energy ?
      Responder pregunta