El proceso tomó 2 semanas. Acudí a una entrevista en Comcast (New York, NY) en jul 2015
Entrevista
I filled out an application online and then was contacted to complete the assessment. After I did the assessment, I was contacted and scheduled for a face to face interview. When I arrived at the job site there was 8 other people. We were brought into a room to watch a presentation about comcast as a company and the position we were being considered for. After the presentation they gave us a tour of the call center and then we were brought into the demo room were one of the techs showed us all the latest products and services comcast had to offer. Once he was done now it was time to have the one on one interviews with one of the many managers. Thankful my interviewer was nice and friendly which made me feel less nervous. All the interview questions were work scenarios questions. After that my interviewer told me that she wanted me to meet her supervisor next so I was brought to another room. With the others who made it to the step. The supervisor was awesome and after our convo he said someone would definitely call me back. And 2 days later I got the call that I was being offered the position.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time that you had to deal with a upset customer and how did you handle it.
Me postulé en línea. El proceso tomó 3 días. Acudí a una entrevista en Comcast (Houston, TX) en jul 2021
Entrevista
3 interviews 30-45 minutes pretty straight forward, alot of room to show yourself to the company. Questions are fairly simple to ask, most questions are related to your previous job experience and how you handle different situations.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time when you had to interview a difficult customer.
Me postulé en línea. Acudí a una entrevista en Comcast (Augusta, GA) en abr 2021
Entrevista
I did the virtual job tryout after getting an automated message saying my resume looked good. I did it and was immediately rejected about a 2 minutes after completing it despite feeling as if I did good and there being written responses, but I guess I didn't do that well . I got no further information as to what I did wrong or any kind of results.
Preguntas de entrevista [1]
Pregunta 1
There were automated customer situations that you would respond to accordingly.
Me postulé en línea. El proceso tomó 2 meses. Acudí a una entrevista en Comcast (Baltimore, MD) en ago 2020
Entrevista
I applied to Comcast in June 2021 and I was called 2 months later by a recruiter by the name of Samantha Tello. She was nice and professional, I passed the phone screen and was passed onto a virtual interview with 2 Comcast managers. I forget the interview names, but I liked that I could see them and they could see me. What I did not like was how casual everything was, the interview started off with them being overly familiar with me. I don't know them and they don't know me, it was more like a friend chatting with you than a manager doing your interview. It was unprofessional and made me uncomfortable. Further, the interviewers literally read questions verbatim from the screen. No lie! She literally said, "Ok, so the question reads..." WOW! I thought Comcast was all about being innovative? I guess not. I answered all the questions with flying colors and I passed the interview, was offered a second and final interview for hire, but I turned it down because Comcast does mandatory overtime that usually gets people on their days off. In addition, I did not like the feel of Comcast, it did not feel right and sometimes you have to go with your gut.
Preguntas de entrevista [1]
Pregunta 1
All the questions are already written by corporate I suppose. Don't worry, you'll have so much time as they read the question to you, to answer and even ask them a question!