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      Búsquedas relacionadas: Evaluaciones de Capita | Empleos en Capita | Sueldos en Capita | Prestaciones en Capita
      Entrevistas en CapitaEntrevistas para el cargo de Customer Service Agent en CapitaEntrevista en Capita


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      Entrevista para Customer Service Agent

      21 de nov de 2018
      Empleado anónimo
      Stoke-on-Trent, England
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé a través de una recomendación de un empleado. El proceso tomó 3 semanas. Acudí a una entrevista en Capita (Stoke-on-Trent, England) en nov 2018

      Entrevista

      I applied through Capita’s website after seeing an advert, Internal Resourcing contacted me about 20 days after my application to schedule a telephone call to discuss the role and answer any questions I had. The call was relaxed, no pressure and certainly not a telephone interview. Capita invited me to interview, I attended on 20/11/2018. The interview was with 2 people from HR, they were friendly and made conversation where possible so made me feel comfortable. I was asked the questions attached to this review... It’s now the 21/11/2018 and I wasn’t expecting a call from Capita until next week but Internal Resourcing contacted me and left a voicemail stating it was good news and they would like to offer me a position! I called back straight away and accepted the offer!

      Preguntas de entrevista [4]

      Pregunta 1

      What do you think you would find most challenging about the role?
      1 respuesta

      Pregunta 2

      Tell us about a time you’ve handled a customer complaint and how did you resolve it?
      Responder pregunta

      Pregunta 3

      What do you do in your current role?
      Responder pregunta

      Pregunta 4

      Out of Capita’s 4 values, which would you choose to be a favourite and why?
      Responder pregunta
      1

      Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Agent en Capita

      Entrevista para Customer Service Agent

      13 de dic de 2023
      Empleado anónimo
      Cork
      Oferta aceptada
      Experiencia neutra
      Entrevista fácil

      Solicitud

      Acudí a una entrevista en Capita (Cork)

      Entrevista

      The interview was very simple, online, and fairly casual but I discovered in the middle of it that I needed to have my passport to hand which hadn't been conveyed in advance. I then had to go and find my passport which I thought would have seemed unprofessional but I guess they didn't mind as I got the job. On acceptance of the job I was given a work email to access workday and found a message there telling me to have my passport ready. Somewhere I couldn't access before accepting the job and being given a work email.

      Preguntas de entrevista [1]

      Pregunta 1

      They asked the same question in several different ways, essentially, what makes a good customer service representative?
      1 respuesta

      Entrevista para Customer Service Agent

      21 de sept de 2023
      Empleado anónimo
      Cork
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Acudí a una entrevista en Capita (Cork)

      Entrevista

      Gamified personality test. Phone interview bnd then a Zoom interview online.Everyone was very nice and it was an easy interview. The interviewers were very friendly. They made you feel very comfortable.

      Preguntas de entrevista [1]

      Pregunta 1

      What experience do you bring to the role.
      Responder pregunta

      Entrevista para Customer Service Agent

      18 de oct de 2023
      Empleado anónimo
      Manchester, Inglaterra
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Me postulé en línea. El proceso tomó 1 día. Acudí a una entrevista en Capita (Manchester, Inglaterra) en ene 2022

      Entrevista

      It was very good interview. Interviewer was very friendly and kind and understood the importance of understanding the location of geography and history of the sciences and ingenuity of scientists in order to extract the information

      Preguntas de entrevista [1]

      Pregunta 1

      How are you doing today
      1 respuesta