Me postulé a través de una recomendación de un empleado. Acudí a una entrevista en CIBC
Entrevista
It was a phone interview followed by an in person interview with three members in the panel. Overall it was a good experience. The interviewers were really great and friendly.
Preguntas de entrevista [1]
Pregunta 1
Q: Why CIBC?
Q: Do you have any experience in sales.
Me postulé en línea. Acudí a una entrevista en CIBC (Moncton, NB) en jun 2026
Entrevista
There was an initial screening interview with an HR rep, then a second interview with one two of the branch managers, and then a final call with a third branch manager
Preguntas de entrevista [1]
Pregunta 1
Describe a situation where I faced a difficulty in customer service and how I worked through it, asked about the commute, asked what type of banking I use
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Preguntas de entrevista [1]
Pregunta 1
How would you approach on specific customer problem etc