I filled out the online assessment which was rather easy, mostly common sense. I got a call within a few days telling me i'd gotten through to the group interview stage. There was meant to be around 8 people for mine, but only 5 turned up. We sat in a semi circle facing about 4 b&q staff members. We introduced ourselves, saying a bit about our lives and previous jobs. Then we were given a bucket containing lots of paper, some scissors, plastic cups, straws and sellotape and told to make a tower (as tall as possible) that could hold the weight of a mobile phone. It sounded fun, but i was stuck with the most indecisive middleaged people ever who couldnt agree how to do it. Still, its not about the tower. Its how you speak to team mates, suggest new things, ask peoples opinions and get stuck in. I made plenty of jokes about the Apprentice, and told the interviewer i hoped she didnt like her phone TOO much as it was likely to fall off our wobbly godawful tower. If its all going wrong, show them you have a sense of humour. Then we were taken down to the shop floor and had to go up to customers and say 'can i help you with anything' etc. That bit was very easy. Lastly (my least favourite bit) we were taken back up to the room and told to pick an item off the table. You had to sell it to everyone in the room. Everyone except me chose complicated things, which backfired when the interviewers started asking questions at the end. I chose marrigold gloves. ('What an investment these are! Much cheaper than expensive hand creams ladies, for that post-washing up dryness! No more pasta under your manicure!) The only special features they had could be reeled off quickly, so no awkward questions ;) Got called back for a one-on-one interview. The questions were predictable; they wanted examples from previous jobs on how youd handled situations etc so have a few answers memorised. They offered me the job at the end of the interview.

It was very easy and straight forward normal competency based questions. The interview was around 30 mins staff was very welcoming and professional and I ended up getting an offer after a few days very quick and efficient it was.