Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en Asurion
Entrevista
The interview process can take a few weeks. There is an online assessment, phone interview, in person interview, and drug screening. Then you wait on a phone call providing your start date.
Me postulé a través de una agencia de empleos. El proceso tomó 3 días. Acudí a una entrevista en Asurion
Entrevista
I was contacted for a phone interview, and was sent to the site for a face to face with a recruiter. In meeting the interviewer, she had a very stale, disinterested look on her face. She asked me a few questions and then proceeded to tell me the position wouldn't be right for me. Her reasoning was that my big smile and customer focused answers to the questions would make me a better fit for their customer service department--which pays $4 less. I didn't even attempt to persuade her otherwise, I smiled, thanked her, and left out feeling like I just dodged a bullet with this company-- especially considering their rediculously high turn over rate.
Preguntas de entrevista [1]
Pregunta 1
How would you a help customer who was concerned that she hadn't received her emails in a few days?
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Asurion (Nashville, TN) en sept 2018
Entrevista
The interviewer was very pleasant, however, it was disorganized. They did not mention that training classes were at night and on weekends. They touched a lot on phone etiquette and making a customers experience positive. Did not state all that was involved in the job
Preguntas de entrevista [1]
Pregunta 1
They asked a lot about my technological background, experiences I’ve had, why they should hire me.
Thank you for reaching out! We seek the best teammates and focus on bringing out their best through empowerment and active coaching. We’re sorry to hear about your experience and have alerted our leadership to your feedback.
Me postulé a través de una agencia de empleos. El proceso tomó 4 semanas. Acudí a una entrevista en Asurion (Las Vegas, NV) en ago 2018
Entrevista
Made to wait over an hour for an interviewer, and then when finally interviewed, she acted fairly indifferent and disengaged. I have undergone numerous interviews to no avail. They want who they want and simply do not care if the applicant is qualified or not.
