Me postulé a través de una agencia de empleos. El proceso tomó 5 meses. Acudí a una entrevista en Zscaler en sept 2020
Entrevista
5 interviews in total
-2 interviews with HR as the first interview did not make them confident with me.
-1 interview with hiring manager
-1 interview with the local account team
-1 presentation meeting (mock QBR) with the local team members
I got the final feedback from Zscaler 2 months after I did the presentation meeting. They said I do not fit into CSM role.
Me postulé a través de un reclutador. Acudí a una entrevista en Zscaler
Entrevista
I had a Zoom call with the recruiter, which lasted about 30 minutes, followed by a meeting with the manager, and finally, I presented my proposal to a team of 3, which included the hiring manager, another sales associate, and another manager.
Me postulé a través de un reclutador. El proceso tomó 3 semanas. Acudí a una entrevista en Zscaler (Varsovia, Mazovia)
Entrevista
The recruitment process is made up of 4 parts:
1. Audio-only interview with HR
2. Video call with the Head of Customer Success EMEA
3. Video call with VP of Customer Success Global
4. Panel interview with 4/5 participants
Preguntas de entrevista [1]
Pregunta 1
- What would you do to ensure the customer is making the best use of the product
- What would you do to get the lowest possible churn
- What was one of your most important achievements
- What was your mistake and how did you handle it
Me postulé en línea. El proceso tomó 6 semanas. Acudí a una entrevista en Zscaler (Bengaluru)
Entrevista
very helpful, lot of guidance throughout. Preparatory materials are handed out well in advance for you to prepare. There is a mentor who also clears doubt before the presentation rounds.
Preguntas de entrevista [1]
Pregunta 1
why customer success?
main kpi's
mock qbr presentation
