El proceso tomó 2 semanas. Acudí a una entrevista en Vanguard en abr 2011
Entrevista
Phase 1: Phone Interview with internal recruiter with general background history and STAR questions. Phase 2: Phone interview with a manager within the department I would be joining. Once again, background and STAR questions. For example, tell me about a time when you dealth with a difficult client. Phase 3: On campus inteviews. There were two two-on-one interviews, one case study that required analyzing a book of business, and a role play of dealing with a client situation. Phase 4: Lunch which was provided by the firm and consisted of a casual conversation with someone who was currently in the role.
Preguntas de entrevista [2]
Pregunta 1
Tell me about a challenging situation you have faced. What was the situation and how did you cope with it?
Me postulé a través de otra fuente. El proceso tomó 4 semanas. Acudí a una entrevista en Vanguard (Malvern, PA) en sept 2022
Entrevista
The interview for this role was a behavioral interview. The interviewers were very nice and made it easy to become comfortable so the pressure was not as bad once the interview began.
Preguntas de entrevista [1]
Pregunta 1
Tell me a time when you had to train or develop across divisions?
Me postulé a través de una facultad o universidad. Acudí a una entrevista en Vanguard (Valley Forge, PA)
Entrevista
Initial phone interview to get a gauge on your resume and personality. In-person interview had multiple rounds; group presentation to show what Vanguard has to offer, 1-on-1 and panel style interview, group tour of the campus. STAR format interview with basic questions. Performed a case study to determine how one would handle a problem situation/client. Fancy titles aside, this is a call center job through and through.
