Me postulé en línea. Acudí a una entrevista en Unum (Portland, ME) en mar 2016
Entrevista
Submitted online application and received a first round phone interview within a week. The phone interview was easy, as basic questions regarding customer service were highlighted. The second round interview was a done by two hiring Unum managers. They asked behavioral-based questions -- such as, "how would you react in situation a, b or c?" etc. Then, there was test to see if you would be able to handle multiple systems at the same time.
Preguntas de entrevista [1]
Pregunta 1
What was the most memorable customer experience that you've ever received?
It was a relatively quick process. About a one week turn around from application to interview. All were video/phone interviews for a remote position. Very basic customer service and experience based questions.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you dealt with a difficult/upset customer. All were experience questions.
Me postulé a través de una agencia de empleos. El proceso tomó 2 semanas. Acudí a una entrevista en Unum (Chattanooga, TN)
Entrevista
Asked the usual interview questions "How do you handle difficult calls?" and "How do you manage your time?" It felt like a conversation in the session and I did not feel nervous.
Yes they interview and it is a tedious process. Will phone you and then call for in person interview. Will offer job over the phone. Asked around twenty different questions in both interviews.
