Me postulé en línea. Acudí a una entrevista en Tesco en oct 2013
Entrevista
I applied online doing the usual online questionnaire that comes with applying to work at a supermarket. I passed that by selecting the obvious options and swaying towards the customer service answers.
I then got a call from a Checkout Manager and arranged a 'small interview'. That is exactly what it was, a checkout manager and I went into a small office where she asked me a couple of questions in an informal setting. (The questions that were asked were all in a book and were obviously asked to every single person entering Tesco country-wide).
It was a while ago now but roughly:
Give me an example of when you provided excellent customer service...
Preguntas de entrevista [1]
Pregunta 1
If you haven't been in a retail role then this may be hard to answer but just try and make something up before you go in there so it looks believable.
Completed a fairly short interview with two existing staff members (including manager) and then headed downstairs to do a trial shift to check how you performed on the checkouts and interacted with customers.
Preguntas de entrevista [1]
Pregunta 1
Describe a time you have helped a customer or client.
Acudí a una entrevista en Tesco (Londres, Inglaterra)
Entrevista
It was simple, basically why do you want to join Tesco and some soft skill questions. Tell me about a time you worked in a group, try to answer in STAR format.
It was done by a manager in a back room. It was formal and it was about 20 minutes asking about experience, peoples skills etc. this might have changed as this was like 6 years ago now
