Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en T-Mobile (Birmingham, AL) en oct 2015
Entrevista
I first did a digital interview, which I thought was fun, if not a little scary. Then got an email to do a face to face. Ive done the face to face but still haven't heard anything. Its almost been a week.
Preguntas de entrevista [1]
Pregunta 1
Describe a time you dealt with a difficult customer....
El proceso tomó 3 semanas. Acudí a una entrevista en T-Mobile
Entrevista
Inital communication was an email, asking me to download the app to so a video interview (where basic interview questions were asked....ie. whats good customer service? How did u deal with your Worst costumer? Etc)
Then i got another email sayin...CONGRATULATIONS youve been invited to "A day in the life" baically at 2hr tour and powerpoint on the overview of the job description, a Q&A session, how to prep for the one on one interview. (They schedule the 1on1 interview olatvyhe end of this event...a lot of times were available so otbwas easy to pick at your own convenience.)
1on1 interview day....great interview... asked STAR Method question
(Lookn4 email 4-6days later)
All that's and got the job!!!!!!!!
Me postulé en línea. Acudí a una entrevista en T-Mobile (Tampa, FL) en dic 2015
Entrevista
Initial application was submitted online. Next I completed a online simulation of call center assessment. Next a personality assessment. Lastly met in person with management to go over final questions.
Preguntas de entrevista [1]
Pregunta 1
When I was interviewed in 2014 , it was approximately a 30 minute interview. Some questions asked were "How have you handled an upset customer in the past?" ,"Strengths and weaknesses"? , "What do you do when you don't agree with a manager?"
