Preguntas de entrevista para Customer Success Manager de Square

Actualizado el 12 jun 2020

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Se encontraron 7 de más de 876 entrevistas

Entrevistas en Square

Experiencia
Positiva14%
Negativa86%
Cómo obtener una entrevista
Postulación en línea67%
Reclutador17%
Recomendación de empleado17%
Dificultad
3,1
Promedio
DifícilPromedioFácil

Square

Candidato de entrevista anónimo

Sin oferta
Experiencia negativa
Entrevista promedio
Solicitud

Me postulé en línea. Acudí a una entrevista en Square

Entrevista

The recruiter did not call during our scheduled first round phone screen. He did not reach out with any update or attempt to reschedule until after the weekend. Phone screen went normal and moved on to the next round which was a b2b interview with a peer and direct manager. I reached out to the recruiter for advice on how to prepare for the role on a Monday for the Friday interview and there was no response from the recruiter. I went into the Friday interview blind not knowing what the conversations were going to be about. Both interviewers were extremely nice and I felt the conversations were great. On Monday, the recruiter reached out to set up a time for feedback. I asked to schedule a time and had not received a response. 3 days later, I received a no-reply saved text email from the cash app team saying they moved forward with other candidates. It's great they found a better fit but I would have loved more communication from the recruiter and feedback on the entire process. It's tough leaving an interview feeling like it went well and ending up not getting the job without any context whatsoever.

Preguntas de entrevistas
  • Tell me about people management strategy.
    2 respuestas
A 3 personas les resultó útil esta entrevista

Square

Candidato de entrevista anónimo en Scottsdale, AZ

Sin oferta
Experiencia negativa
Entrevista difícil
Solicitud

Me postulé en línea. Acudí a una entrevista en Square (Scottsdale, AZ) en feb 2020

Entrevista

Applied on LinkedIn, received an email a couple days later that they were interested. Received a separate email to schedule a time for a phone interview. Never received that call. Very disappointing from a company looking to grow in this ever changing industry.

Preguntas de entrevistas
A 2 personas les resultó útil esta entrevista

Square

Candidato de entrevista anónimo en Portland, OR

Sin oferta
Experiencia negativa
Entrevista promedio
Solicitud

Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en Square (Portland, OR) en dic 2019

Entrevista

I had a phone interview which turned into an in-person interview about 1.5 weeks later. The in person interview was about 2 hours long and a 1:1 panel interview with about 5 different managers. They told me I would hear back with an answer 3-4 days later, which turned into 4 weeks later which they sent me an automated macro rejections. Very unprofessional and waste of time. No consideration for finalist candidates and their time. Do better.

Preguntas de entrevistas
A 2 personas les resultó útil esta entrevista

Square

Candidato de entrevista anónimo en Portland, OR

Sin oferta
Experiencia negativa
Entrevista promedio
Solicitud

Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en Square (Portland, OR) en nov 2019

Entrevista

Phone interview with recruiter followed by 3-hour interview with 5 leaders in the Customer Success department. The 3-hour interview felt unnecessary and questions were all over the place. I know it's a new office, but the vibe was unprofessional and unorganized. I had one person ask me "what brings me joy in life" and I'm just not sure how that would help them determine my capabilities as a leader. It took way longer to hear back than the recruiter promised and I was the one to reach out. I've done a ton of interviews as of late and this was one of the least impressive.

Preguntas de entrevistas
A 1 persona le resultó útil esta entrevista

Square

Candidato de entrevista anónimo

Sin oferta
Experiencia negativa
Entrevista promedio
Solicitud

El proceso tomó 4 semanas. Acudí a una entrevista en Square

Entrevista

GHOSTED! Which happens way too often with recruiters these days. Especially younger, more inexperienced recruiters IMO. 1st interview was fairly straightforward with a frontline recruiter. Tell me about yourself, why are you interested in Square, etc. Fairly basic stuff. 2nd interview was with someone a level up, but still a recruiter. I want to say he is one of the recruiting managers for the STL area??? Little deeper dive into my experience and a few situational questions. I thought we had a great conversation and left with the understanding that we’d be moving forward with some in-person interviews. Was told I’d hear something within a week or so. Didn’t happen...a few weeks later and nothing. Which is fine; I didn’t get the job and the search continues. Recruiters, follow through on your word. I’ve worked with many recruiters in hiring folks for my teams in previous roles. It’s a tough job. I respect what you guys do. Lots of balls in the air, wading through all the shenanigans to find good candidates for your company and for your peers...and Square has a lot of openings. So I’m sure these guys are busy and I’ll probably get a blanket email a month from now saying I’m no longer being considered for the role. But when you say you’re going to do something, do it. You are representing your company and it’s brand. And the process I experienced leaves a negative impression on me about this company. Recruiters keep in mind that candidates are also juggling interviews, potential multiple opportunities, and priorities. I think the great recruiters out there realize this. No one wants their time wasted. And in a perfect world, no one wastes your time either but it’s a two way street and we all know this isn’t a perfect world. For those who are interviewing with Square, do your best to pin them down on follow up timelines, expectations, etc! Be patient, but don’t hold your breath. Lot’s of other solid companies out there! I think Square is a good company and they’re doing good things. But I’d be willing to bet the growth they’re experiencing is putting quite a strain on their recruiters and the hiring process.

Preguntas de entrevistas
A 2 personas les resultó útil esta entrevista

Square

Empleado anónimo en Saint Louis, MO

Oferta aceptada
Experiencia positiva
Entrevista promedio
Solicitud

Me postulé a través de una recomendación de un empleado El proceso tomó 4 semanas. Acudí a una entrevista en Square (Saint Louis, MO) en feb 2019

Entrevista

This was the best interviewing process that I've been a part of. The recruiter was great and so were the leaders that I interviewed with. They even gave me a gift bag!

Preguntas de entrevistas
  • Tell me about a time where you had to lead a project with very little to no direction.
Sé la primera persona en mencionar que esta entrevista es útil

Square

Candidato de entrevista anónimo en Saint Louis, MO

Sin oferta
Experiencia negativa
Entrevista promedio
Solicitud

Me postulé a través de un reclutador. El proceso tomó 4 semanas. Acudí a una entrevista en Square (Saint Louis, MO) en nov 2018

Entrevista

After completing 3 rounds of interviews (1 phone and 2 face to face) and completing an in-depth writing assessment...ghosted. I sent two emails and all I got back was total silence. What a letdown! I was extremely excited about this opportunity. I devoted so much of my time, used PTO, and spent hours on the writing assessment, which I was told was excellent. I didn't even receive a common courtesy email letting me know I didn't get the position. Not what I expected from Square. I really wanted to work here but this whole process left a bad impression.

Preguntas de entrevistas
  • (Star Method) Tell me about a time you failed and how did you handle it?
A 3 personas les resultó útil esta entrevista
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