Phone screen, then video. Simple and straight forward behavioral questions. Not too long and it should be smooth for everyone who has customer service experience. Smile and be positive the entire time as well.
Preguntas de entrevista [1]
Pregunta 1
Tell me about yourself. Customer service means to you?
Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en Safelite AutoGlass (Columbus, OH) en abr 2015
Entrevista
Research the company before the interview!!! It was pretty easy. After you apply, if they like your application they will send you a typing test. If you pass that they send you an assessment which is pretty much a practice run of the job you will be doing. If you pass that they will call you in for a face to face interview. Its the standard easy questions and if they like you they will offer you the position and have you agree to a background check and a drug screen. If they tell you that they will call you later, you wont get the position.
Preguntas de entrevista [1]
Pregunta 1
Why do you want to work for Safelite? What do you know about our company?
Me postulé a través de otra fuente. El proceso tomó 2 semanas. Acudí a una entrevista en Safelite AutoGlass (Chandler, AZ)
Entrevista
Dress appropriately for the interview. Dress code is enforced. Sometimes people are hired and then don't start for months. This is a part-time job. Don't quit your full-time job to work here. Be positive, don't mumble, and speak up. This is a phone job. Job is on the bus route, but the bus route doesn't run at 10:00 pm. Be sure to chose your schedule accordingly if you rely on the bus for transportation. Now what Safelite does and what kind of work you would do.