The interview process was via Microsoft Teams, two interviewers and they made sure I was relaxed and felt comfortable before proceeding with the real interview questions. The interview lasted 30 minutes.
Preguntas de entrevista [1]
Pregunta 1
What would you consider as great customer service ?
Me postulé en línea. Acudí a una entrevista en SSE en abr 2024
Entrevista
Online video interview, Q And A
Very interactive and relax. The interviewers were professional and I was able to ask my questions, which they responded professionally as interview is a two way , as cultural fit is important for me too.
Me postulé en línea. El proceso tomó 2 días. Acudí a una entrevista en SSE (Cumbernauld, Scotland) en ene 2019
Entrevista
Group tasks, a tour and then a one on one interview which includes a mock phone call task where the interviewer pretends to be a customer making a call.
Preguntas de entrevista [2]
Pregunta 1
Mostly standard interview questions based around customer service. The mock phone call part was what I found unexpected and difficult.
