El proceso tomó 3 semanas. Acudí a una entrevista en Progressive Insurance (Arlington, TX) en mar 2011
Entrevista
So I applied onine and then took a test at the office. The test was easy, it is just a wonderlic test. After that I had a phone interview. The interviewer was nice and professional. Mostly consists of behavioral type questions in the STAR format. It went fairly well, however this was my first interview as a recent college grad and I was nervous. A week later I was called to set up an in person interview at the office. I arrived at the interview and was met by two interviewers. One was the corporate HR lady and the other was a male manager from the office. From the very beginning I felt like the male manager did not want to interview me and he was not friendly at all. The female HR rep was very nice and smiled and nodded while I answered the behaviorial questions. The male interviewer paid little attention and looked like he could care less what I had to say. The interview lasted around 40 minutes and overall I thought I did fairly well. A word of advice is to really emphasize your customer service for this position. I mean really sell your customer service! I did not focus enough on my experience with customer service and this was the reason the HR rep called and declined to give me an offer the next week. I have 5 years experience with cust service and yet she told me that I did not have enough...for an entry level position. Riiiight. In the end I am glad I did not get an offer, I would have turned it down anyways. The pay sounded decent but the hours sounded extremely unreasonable. If I had the chance to do it over again I still would for the interview experience.
Preguntas de entrevista [5]
Pregunta 1
Tell me a time you had to weigh the pros and cons and decided not to act.
Be ready to complete STAR answers around difficult customers, multi-tasking, efficiency, and what motivates you to be a good insurance fit. Do your research, come prepared and you will do fine.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time where you were unable to complete all daily tasks on time. What did you do?
Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en Progressive Insurance (Los Angeles, CA) en abr 2021
Entrevista
The process went like this; first I applied and sent my resume. I was then contacted to complete an assessment online. After that, the next step was a video interview consisting of 5-8 questions. Most questions were about customer service experience. After that I had a Zoom interview with a supervisor. I was contacted within 2 business days with an offer, from there I had to pass background screening. The whole process took less than a month.
Preguntas de entrevista [1]
Pregunta 1
Explain a time when you had to make a difficult decision at work
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Progressive Insurance (Phoenix, AZ) en dic 2017
Entrevista
The application process was as expected. After applying I was required to take two online assessments. After completing the assessments I was scheduled for a phone interview. The woman who interviewed me was very abrasive. I have never left an interview feeling so negative. It wasn’t the questions that caused a negative experience, it was the interviewer. After speaking with her for almost an hour, I didn’t expect the follow up interview. I was actually relieved to have the rejection email. I would never want to work for a company that has a recruiter like the one I encountered. I literally want nothing to do with Progressive or their products because of this.
Preguntas de entrevista [4]
Pregunta 1
Tell me about a time you had to negotiate something.
