Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Progressive Insurance en feb 2015
Entrevista
First they setup a phone interview. Behavioral based interview. Make sure the conversation is more about customer service rather then your experience. Use the STAR method to prepare for the interview beforehand.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you had to deal with an upset customer, how did you deal with it and what was the outcome?
Acudí a una entrevista en Progressive Insurance (Indianapolis, IN)
Entrevista
Pretty easy. Used STAR method, which was new to me. But after researching, it actually made a lot of sense why they did it that way. There was also a recorded video portion as well.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time that you had a difficult interaction with an upset client.
Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en Progressive Insurance en dic 2024
Entrevista
Horrible! An assessment, then a one way interview. After that you interview with a recruiter. Keep in mind this is for a low paying, entry level role. After all this stress and hours of prep work and a month long process you get a rejection. I would not advise anyone to go through this process. It is basically just a call center job. USAA pays more and is better.
Me postulé en línea. Acudí a una entrevista en Progressive Insurance
Entrevista
Thirty minutes video questions interview used 5 star methods. The Interview 5 star methods questions consist of 8 questions such as "Name a time where you had to do two different task, how did you prioritize them of importance"
Name a time when you had to negotiate.
Preguntas de entrevista [1]
Pregunta 1
"Name a time where you had to do two different task, how did you prioritize them of importance"
Name a time when you had to negotiate.
