Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en NEXT (Belfast, Irlanda del Norte) en nov 2021
Entrevista
Firstly it was a short phone Interview then an in person . Finally let onto the shop floor to see how you interact with customers then you get your offer.
Preguntas de entrevista [1]
Pregunta 1
How do you deal with difficult customers
How do you deal under pressure
Really Short and easy. only asked 4 questions and quick to provide feedback. Based on previous customer service experience and dealing with difficult customers. Experience working in retail and customer service
Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en NEXT (Havant, England) en abr 2026
Entrevista
very slow process, it took over 3 weeks for a response and I had to eventually contact them myself which led to me being ignored. The lady was really nice in my first stage of my interview but I have heard rumours that the company is not great to work for.
Typical customer service questions. Explain a time you helped someone, working as a team, working independently, tell me a little bit about yourself. What are kpis. What is good customer service
