Me postulé a través de una recomendación de un empleado. Acudí a una entrevista en Lyft (Nashville, TN) en jul 2017
Entrevista
This was the most interesting/unique interview process I have ever been apart of. Overall
(in the course of one day) it was a 3 part interview process. Lyft was overly communicative, and I felt extremely prepared and 100% comfortable with the interview process. After arriving and getting a general presentation/overview of the company and culture of Lyft by a valued employee, we were all walked into a large communal style room. Each potential employee was matched up with two current employees of a relatable position, and interviewed by each simultaneously. The unique part about this was that everyone was sat at a community style long table, with potential employees on one side, and current employees on the other. Everyone was being interviewed at the same time--it made the environment very approachable and comfortable. After that, I was asked to go do a role playing activity including a live "customer" complaint phone call, while another Lyft rep sat in on the call (speaker phone) and took notes on my responses. Lastly, the person that would be my direct superior within the company interviewed me. This was more of a traditional interview, with more basic questions.
Preguntas de entrevista [1]
Pregunta 1
What was the last time you had to come up with a creative solution to a problem (either work or personal)?
The hiring process was pretty smooth. I initially applied in may and was given a job offer the next month. I appreciated everyone I spoke with. The hiring team was warm and inviting. I had three rounds of interviews.
Preguntas de entrevista [1]
Pregunta 1
Standard customer service questions. No curveballs.
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Lyft (Nashville, TN) en sept 2019
Entrevista
It's 3 part where you're asked to give examples of how you've handled difficult situations. What customer service means to you. Why are you interested in this role and why do you think you'd be a good fit for it.
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Lyft (Nashville, TN) en nov 2018
Entrevista
Once they email you saying they would like to interview you, you first send in a written response to an email from a driver and they review it and if they like how you responded then they emailed me a link and the time of the interview. Then when you go to the link you join the meeting and you get interviewed by 4 different people including a customer role play. And they also check your internet connection. They also make sure you have a desk, chair and a quiet office space in your home.
