Thank you so much not only for your interest in KCSA but your candid feedback. It is our policy that if you speak with someone at KCSA you receive a follow up regardless of if you move forward or not. While we have already flagged this, we would love to figure out where that communication broke down. If you reach out noting the Glassdoor feedback we will be happy to provide any update and let you know why you were not contacted. We are not perfect but we are always striving to make experiences better. Thank you again!