I had several phone interviews before an actual face to face, 6 to be exact. I understand being careful, but maybe start using Skype. It is difficult to continue to be excited about an opportunity after being asked the same questions behind a curtain. This is also a position that is customer facing, so at least Skype would let them know if I am actually presentable in front of a client. Once I did get a face to face, the gentleman was arrogant and would not look me in the eyes. He continued to talk about how great he was and I could barely explain my skill sets or answer his questions without interrupting him. I did wait until he finished, and once I would start to answer, he would interrupt me to brag about himself again.