Me postulé a través de un reclutador. El proceso tomó 2 semanas. Acudí a una entrevista en HSBC (Birmingham, Inglaterra) en dic 2024
Entrevista
Awful interview via webcam as I was scheduled to have a physical face-to-face according to the email. It was meant to be 60 minutes but was around 20-25 minutes.
Two warmup questions- followed by four competency questions.
Rejected as I said the word “we” a lot and never mentioned why it was important to fulfil certain duties at one time which wasn’t the question asked.
Preguntas de entrevista [2]
Pregunta 1
Tell me about a time you had to handle several duties in a dynamic environment
It was a learning experience. They gave a tour of the office and it then asked a few housekeeping questions then the main interview.Communication based scenario and skill based interview
El proceso tomó 2 semanas. Acudí a una entrevista en HSBC en jul 2025
Entrevista
Started with some competency and motivational questions
There is a short skills assessment on how you would handle customer queries and taking notes based on infomation in a simulated call
Preguntas de entrevista [1]
Pregunta 1
Tell me about yourself
Why do you want to work in a call centre
Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en HSBC (Birmingham, Inglaterra) en may 2025
Entrevista
Firstly, an interviewer will describe the details, salary and expectations of the role to every interviewees.
Then you will do your one-one competency based interview questions. Questions are in this manner "Can you describe", "tell me about a time"
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you went far and beyond for a customer?
