Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en HSBC (Birmingham, Inglaterra) en nov 2024
Entrevista
First I received the opportunity for an On demand video Interview. You get asked about 3 questions depending on the role you applied to. You have three attempts to record yourself answering a question and there is no time limit for the actual video. If you are successful with this, you will then complete a personality assessment where you just click answers to what you are most like.
Preguntas de entrevista [1]
Pregunta 1
Q: Tell me of a time you put someone else’s needs above yours?
It was a learning experience. They gave a tour of the office and it then asked a few housekeeping questions then the main interview.Communication based scenario and skill based interview
El proceso tomó 2 semanas. Acudí a una entrevista en HSBC en jul 2025
Entrevista
Started with some competency and motivational questions
There is a short skills assessment on how you would handle customer queries and taking notes based on infomation in a simulated call
Preguntas de entrevista [1]
Pregunta 1
Tell me about yourself
Why do you want to work in a call centre
Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en HSBC (Birmingham, Inglaterra) en may 2025
Entrevista
Firstly, an interviewer will describe the details, salary and expectations of the role to every interviewees.
Then you will do your one-one competency based interview questions. Questions are in this manner "Can you describe", "tell me about a time"
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you went far and beyond for a customer?