Me postulé en línea. Acudí a una entrevista en HSBC
Entrevista
Online application form- fairly straight forward
Online Assessment- 16 scenario questions to test customer service skills
Telephone Screening Interview- 30 minute interview asking about specific times you have provided customer service. Called later than scheduled appointment. Kept being rushed and interrupted when answering questions.
Face-to-Face Interview
Preguntas de entrevista [1]
Pregunta 1
Can you tell me about a time you have given excellent customer service?
Acudí a una entrevista en HSBC (Londres, Inglaterra)
Entrevista
The interview was professional, well-structured and welcoming. The questions were clear and relevant, and the interviewer created a comfortable environment while giving helpful insight into the role. The process was formal but that is to be expected given the company
The interview consisted of going through the curriculum vitae. explaining why I am good for the role. and examples of instances i showed hsbc values. showed what my ambitions were.
Preguntas de entrevista [1]
Pregunta 1
examples of instances i showed hsbc values such as teamwork
