Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en Gap (Rocklin, CA) en ago 2020
Entrevista
I did a brief phone screening then was invited to complete a written assessment. After passing the written assessment I was offered the job. I completed I-9 and background check information via the internet and went to the office to complete the process in under 30 minutes.
Preguntas de entrevista [1]
Pregunta 1
Questions related to customer service experience, difficult customers handled in the past and how I handled them.
It was a very easy process. Mine was a group interview with a few questions about experience and situational hypothetical scenarios. Only 1 interview and was hired the same day.
Preguntas de entrevista [1]
Pregunta 1
What would you do if you had a customer who was upset with you
Easy interview seem to care about emotional intelligence and people skills, behavioral questions for most of the interview. They were friendly and easy to work with, and got offer very quickly after
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you’ve worked with a challenging customer
Me postulé en persona. El proceso tomó 2 semanas. Acudí a una entrevista en Gap (Greenville, TX) en ene 2025
Entrevista
It went well, lots of questions but followed up to be very informative on thier end. They were well prepared and didn't feel bothered to take time and answer all my concerns.
