Me postulé a través de un reclutador. El proceso tomó 3 días. Acudí a una entrevista en Foundever (Lisboa, Lisboa) en oct 2016
Entrevista
The interview process took a couple of days.
-One week after I submitted my resume, I was contacted by a Sitel recruiter who explained the job offer thoroughly and told me they would send me some assessements to complete online.
-One of the tests required to answers 4 emails as you were the CSR, then a profile assessement which included some logic and math, and an English test (position was for an Italian speaking representative).
-I was contacted the day after to schedule a phone call with another recruiter for a role play in which he pretended to be a customer and I had to help him with his issues. This is more about testing your communication skills, your manners and your attitude towards the customers.
-I had a final skype interview with a team manager to discuss my experience, my motivations and my preparation.
Preguntas de entrevista [1]
Pregunta 1
How are your past experiences significant for this position?
Why do you wanna work with us?
Me postulé a través de una recomendación de un empleado. Acudí a una entrevista en Foundever (Belgrade)
Entrevista
I’ve applied through a referral. The initial contact was a phone call where they asked to me introduce myself in English. They’ve organized an interview after that and I was invited. After that was a test task to respond to a few emails for customers.
Once you apply and your resume meets the requirements, then they give you an invitation. Most time, they might change the resumption date. Once they have a company to service, then they book you for training. If you are able to get through training, then you start the shift.
Me postulé en línea. Acudí a una entrevista en Foundever (Indianapolis, IN) en mar 2026
Entrevista
Posting this for awareness and to see if this is typical of the company. I took the time to complete all the pre-interview assessments, etc. I have been stood up twice for a phone interview. After hearing back to schedule and interview initially, I did so. I waited the entire time for the scheduled interview and this time I did get an e-mail two minutes before the interview would have ended letting me know that the itnerviewer was experiencing internet issues. As advised, I rescheduled.
Fast forward to the rescheduled interview. An hour before it, I received an e-mail regarding a test of my internet speed. Completed quickly, test passed and e-mailed right back. It is now an hour after the interview was scheduled to begin, as of yet, I have received no call, no text, or e-mail yet regarding why the interviewer was a no-show.
I truly think my skills and experience would be a great match with the company but if this is how my time is valued, I will look elsewhere. Apologies for the long review but definitely wanted to make job seekers aware.