Preguntas de entrevista para Customer Support Representative de Evernote

Actualizado el 29 mar 2018

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Se encontraron 5 de más de 145 entrevistas

Entrevistas en Evernote

Experiencia
Positiva40%
Neutral60%
Cómo obtener una entrevista
Postulación en línea80%
En persona20%
Dificultad
1,8
Promedio
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Evernote

Candidato de entrevista anónimo en Austin, TX

Sin oferta
Experiencia neutra
Entrevista fácil
Solicitud

Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en Evernote (Austin, TX) en mar 2018

Entrevista

1. Had an initial phone screening with a Senior Recruiter (30 min). 2. Phone interview with the hiring manager (30 min). 3. Invited to an onsite interview which was divided into 4 segments: meet and greet with the office manager, 1st round with 2 senior managers in the support department, 2nd round met with the hiring manager whom I spoke on the phone with and the training and implementation manager, 3rd round was a written test asking "Describe how to make a PB&J sandwich?" (2 Hours total) 3. After this onsite interview I was told by the Senior Recruiter that he would reach out to me with their decision but he never did. After a week went by I had to send another follow up email requesting to know if they had decided to move forward with my application. They then proceeded to respond with a generic email saying I didn't get the job. I'm perfectly fine that I didn't get the job though I was disappointed. Only thing that rubbed me the wrong way was they sent me the incorrect generic email. The email they sent me thanked me for speaking with them on the phone... Huh? We spoke onsite! Sent them a follow up email thanking them for letting me know but recommended they be more courteous of people's time and let them know of their decisions rather than leaving them in the dark. As well when you send a rejection email at least do your due diligence and make sure you send the correct generic email.

Preguntas de entrevistas
  • Describe for me a time you had to help a customer with a major issue they were experiencing and the process you took to get that issue resolved?
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A 1 persona le resultó útil esta entrevista

Evernote

Candidato de entrevista anónimo

Sin oferta
Experiencia neutra
Entrevista fácil
Solicitud

Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en Evernote en jul 2014

Entrevista

1. Email from recruiter, set up phone screen 2. Phone screen lasted 12 minutes 3. Thought I had failed the phone interview, but I was assigned a written exercise (because I asked about the next steps) 4. Written exercise of "How to..." (I'm sure the topic is different for everybody, so don't bother preparing for it). It is not timed, you finish it and submit it by email. 5. Phone Interview with a hiring manager. What it was supposed to last 35 to 45 minutes, it lasted 10! 6. No follow up email. After trying to contact the recruiter for two weeks, I got a "No, thank you."

Preguntas de entrevistas
  • Tell me about yourself. What do you know about Evernote? Do you have any questions for me? (Yeah both interviews were basically only these three questions)
Sé la primera persona en mencionar que esta entrevista es útil

Evernote

Empleado anónimo

Oferta aceptada
Experiencia positiva
Entrevista fácil
Solicitud

Me postulé en persona. El proceso tomó 2 días. Acudí a una entrevista en Evernote en oct 2013

Entrevista

The interview process was enjoyable. Met with management team and then met with the people who would be performing the same duties as me. The whole thing was very light and welcoming.

Preguntas de entrevistas
Sé la primera persona en mencionar que esta entrevista es útil

Evernote

Candidato de entrevista anónimo en Austin, TX

Sin oferta
Experiencia neutra
Entrevista fácil
Solicitud

Me postulé en línea. El proceso tomó 5 días. Acudí a una entrevista en Evernote (Austin, TX) en jun 2013

Entrevista

Applied directly through their website, contacted by internal recruiter. 5 minutes later, emailed me back and told me the position had been filled. Being that a CSR is the lowest position in most tech companies, it makes me wonder who could have possibly filled this position.

Sé la primera persona en mencionar que esta entrevista es útil

Evernote

Empleado anónimo en Redwood City, CA

Oferta aceptada
Experiencia positiva
Entrevista promedio
Solicitud

Me postulé en línea. El proceso tomó 5 semanas. Acudí a una entrevista en Evernote (Redwood City, CA) en feb 2013

Entrevista

Online application - recruiter contact for phone screening - details about past professional experience and salary expectations - the complete process required at least 5 interviews with related professionals from within and outside of the department

Preguntas de entrevistas
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