Me postulé a través de un reclutador. El proceso tomó 1 día. Acudí a una entrevista en Elevance Health (Richmond, VA) en ene 2016
Entrevista
I applied with a recruiter online they sent my resume to Anthem, I was contacted about five days later letting me know that Anthem would like to setup an face to face interview; I interviewed with the Office Manager and another Manager they were very friendly and on time. I had very basic questions to answer about customer experience. I was told I would know Monday.
Preguntas de entrevista [1]
Pregunta 1
Tell me a time you gave excellent customer service?
What is included in Customer Care Grading Metrix? (when they grade your call what are they looking for)
Why should we hire You?
Three Adjectives to describe you?
Tell me about yourself?
It is about 10 questions to answer be friendly, honest, smile and give eye contact.
Me postulé en línea. Acudí a una entrevista en Elevance Health (Columbus, GA) en sept 2024
Entrevista
The first interview was a recorded Q&A. You had 3 tries to get the recorded response you wanted. The second interview was a 30 minute interview on Microsoft Teams. The manager was polite, personable, and the interview was casual.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you had to deal with a difficult customer.
Me postulé en línea. Acudí a una entrevista en Elevance Health (New York, NY) en sept 2023
Entrevista
Web camera interview then a second interview. Job offer a week later. Job offer was sent via Email and then quick phone call for offer. Congratulations letter followed the same day and then background check
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time where you had a difficult customer and how you handled it?
Me postulé en línea. El proceso tomó 5 días. Acudí a una entrevista en Elevance Health (Winston-Salem, NC)
Entrevista
Interview was good , they asks lots of questions just answer them with confidence I say . Questions can get a little tricky in the interview but you can do it
