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      Currys

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      Búsquedas relacionadas: Evaluaciones de Currys | Empleos en Currys | Sueldos en Currys | Prestaciones en Currys
      Entrevistas en CurrysEntrevistas para el cargo de Customer Consultant en CurrysEntrevista en Currys


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      Entrevista para Customer Consultant

      8 de ene de 2016
      Empleado anónimo
      Nottingham, Inglaterra

      Otras evaluaciones sobre las entrevistas para el cargo de Customer Consultant en Currys

      Entrevista para Customer Consultant

      11 de mar de 2020
      Empleado anónimo
      Peterborough, Inglaterra
      Oferta aceptada
      Experiencia positiva
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé en línea. El proceso tomó 2 días. Acudí a una entrevista en Currys (Nottingham, Inglaterra) en ene 2015

      Entrevista

      I applied online, within a couple of hours they rang me, asked me a few questions such as are you still interested in the job, also hours i can work etc.. Then they sent me interview details straight away, which was quite scary as they asked for a lot considering it was only a customer consultant job. They sent me an email stating their will be 3 parts to the selection process, a role play, product demo and competency based interview. I did a lot of research so looked at my phone spec etc, made notes on all 3 parts of the interview process but it was all pointless. Apparently interview was supposed to last 1 hour but mine just lasted around 10-15 minutes, he asked me a few questions. I just answered them, it was quite calm, not much pressure as the branch manager was young and really smiley making it very welcoming. (I panicked for no reason) Overall, interview was okay it wasn't as complex as they made it out to be, but i am not sure whether that was because they wanted to get it over with quickly or never had enough time or was just doing a formality interview as they have already selected their candidate. He did take my bank details, i filled in paperwork also he made copies of all the documents they asked for such as my passport etc, this made me slightly confused. I guess i'll find out in 72 hours whether i got the job or not. Good luck with your interview, hope that helps, any questions then post below

      Preguntas de entrevista [2]

      Pregunta 1

      Name 3 features on your phone?
      1 respuesta

      Pregunta 2

      Asked several questions about situations where i have been in when i needed to work towards a target. How do you work in a team etc
      1 respuesta
      Entrevista fácil

      Solicitud

      Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Currys (Peterborough, Inglaterra) en sept 2019

      Entrevista

      A straightforward application for followed by a short phone call asking when I can come in for a face to face interview as well questions about availability and hours etc. The face to face interview wasn't too difficult, but it followed a more personality based interview with the store manager. I actually applied for the Carphone Warehouse section of the Curry's mega-store but the store manager preferred to have me working for the Curry's vision department.

      Preguntas de entrevista [1]

      Pregunta 1

      Describe a time where you demonstrated good teamwork to overcome a challenge in the past?
      1 respuesta

      Entrevista para Customer Consultant

      9 de oct de 2019
      Empleado anónimo
      Aberdeen, Escocia
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en Currys (Aberdeen, Escocia) en mar 2019

      Entrevista

      The interview process involved being interviewed by the store manager and assistant manager and was a competency based interview with questions on behaviour and customer service. There is an activity where you have to recommend a phone for a customer of your choice, for example, an older person or someone who is into photography etc. and you get 10 minutes on shopfloor to gather information and take notes, and then you come back to share your recommendation, it's all about what phone you have chosen and why for this particular customer.

      Preguntas de entrevista [1]

      Pregunta 1

      Name a time you had to deal with a difficult situation, what did you do and how did you overcome it
      1 respuesta

      Entrevista para Customer Consultant

      19 de oct de 2018
      Empleado anónimo
      Dublín, Dublín
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Me postulé en línea. El proceso tomó 5 días. Acudí a una entrevista en Currys (Dublín, Dublín) en oct 2018

      Entrevista

      Very relaxed and friendly interview. The interviewer had a sheet of paper with some basic, most common interview questions. He didn't liked them either, so we both had a good laugh. There was a role-play part at the end, which he didn't want to do as a role-play to not make it awkward, but just wanted to see how would I solve a problem. The problem was that a customer bought a phone "about 25 days ago" (actually more than 28 days ago), and the phone stopped working. So, he came to the store to return it (because there is a policy that if it stops working within 28 days and there is no physical damage, it is replaced by a manufacturer). As the manager was out on that day, I had to solve the problem. The idea was that I ask the customer for a receipt and check the date of purchase. As the 28 days passed, I told him that we cannot replace it, but I offered him to help him out myself, and if I can't help, we could send it for a repair as it's still under warranty. Basically, it was important that I solved it on my own and that I didn't tell him to come back another day when the manager is in, because the manager would tell him the same thing, as there is no other solution. I think this was the most important part of the interview, and the interviewer liked that I offered the customer my support on the spot.

      Preguntas de entrevista [1]

      Pregunta 1

      An example of where you worked hard for something and you were proud of the results.
      Responder pregunta