El proceso tomó 12 meses. Acudí a una entrevista en Concentrix (Atlanta, GA) en ene 2018
Entrevista
It was brief and fast and basically scenario based questions
Mostly what you would say to customer hat is frustrated or has been on hold for a long time and how you would assure and show empathy
Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.
Preguntas de entrevista [1]
Pregunta 1
They asked if I had experience with troubleshooting different types of technical issues.
It was a very easy process with some tests for Typing speeds and internet availability. It was then followed by an AI interview process where we would video our responses.
Acudí a una entrevista en Concentrix (Kentucky, IL)
Entrevista
They make you do all these assessments just for them to deny you. I applied multiple times even though I have the qualifications and still denied. The pay is very cheap as well. Should not have all these assessments and stuff for the little pay
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Las mejores empresas en cuanto a "Remuneración y prestaciones" cerca de ti