I had initial phone screenings with the same Coinstar recruiter for three different jobs, all at or above Manager level. All three interviews went very well as far as I could tell. Having dealt with Coinstar as a customer for more than 10 years, I know their business better than most outsiders. Therefore, I thought I'd at least get a second interview. At the end of each phone screening, the recruiter told me that he would call me back within a specified period of time to let me know whether I made the cut for the next round. No call! After allowing another 4-5 days go by I had to call him back and ask the status of my application. It was at this point, each time, that I was told that I would not be moving on to the next interview. I understand that every applicant will not be contacted. However, when their recruiter tells you that he will call you back either way, I believe that he is obligated to do just that.