Me postulé en línea. El proceso tomó 2 meses. Acudí a una entrevista en CSC (Praga)
Entrevista
There was one telephone interview with the hiring agency, and then one personal. Some people had assesment centre, but as I was coming from abroad, I didn't. On my interview there was standard type of questions, they asked about my previous experiences, about my motivations, why do I think I a good for this job, how flexible am I...nothing unexpected. They only got back to me after almost 1,5 month that they want me.
Preguntas de entrevista [1]
Pregunta 1
If you are busy working on project and your manager asked you to make a cup of tea, what will you do?
Me postulé a través de un reclutador. El proceso tomó 1 día. Acudí a una entrevista en CSC (Nashville, TN) en dic 2016
Entrevista
Was a super easy hiring process. if you know your stuff about customer service your in.
Recuruiting will call and go over what you need to say and how to dress, yes some people have no idea how to present themselves for an interview.
Preguntas de entrevista [2]
Pregunta 1
How have you handled a difficult customer experience?
Me postulé a través de un reclutador. El proceso tomó 2 semanas. Acudí a una entrevista en CSC (Nashville, TN) en abr 2016
Entrevista
I interviewed with a Supervisor at CSC, John Baker Jr and the interaction with him was very positive. Walking through the call center was a little depressing, because no one in the place seemed happy and John even described a couple of CSRs who had outbursts on the phone. They had hired some less than desirable people in previous training classes. He was very upbeat and friendly. He was impressed with my background and let me know immediately that he was going to let the agency know that he wanted to bring me on board.
Me postulé en línea. El proceso tomó 5 días. Acudí a una entrevista en CSC (Remote, OR) en ene 2016
Entrevista
Phone Call with focus on current role and what future opportunity would look like.
Slightly hard to hear and understand interviewer. Felt more like the interviewer needed to reach a quota for speaking to potential candidates.