Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en British Airways (Heathrow, England) en ene 2017
Entrevista
Went online. You have to send your cv, then you will take a online test if your successful. You will ither, get a telephone interview or be invited to the assessment day depending on how they are going to recruit. I was invited to the assessment day. Once you arrive , your greeted by British Airways and you have refreshments their for you. You are all called into a room where you are explained what the proceedings are for the morning. British airway will go over the contract and what they are looking for. You are then given a maths test to do. You have five minutes. Then one by one you are called to do role play.( 2 role plays). Then once that is completed you are called in for your one to one interview. That will last about 40min to 1 hour. Once completed they will let you know in 1 week.
Preguntas de entrevista [1]
Pregunta 1
Tell me a time when you have good customer service ?
When have you had to deal with an angry customer?
Acudí a una entrevista en British Airways (Heathrow, England)
Entrevista
Pretty easy and straight forward , simple five questions regarding customer service, last more than fifteen minutes minutes , most of them are scenario questions refelecting on your pervious experience.
The process was smooth and fast. The HR were very supportive. They answered each and every doubt and made sure that the interview is aligned according to my convenience. The salary and timings and every other benefit is up to the mark.
Preguntas de entrevista [1]
Pregunta 1
Why do you want to join the organisation and what do you know about it.
Me postulé en línea. El proceso tomó 6 meses. Acudí a una entrevista en British Airways (Heathrow, England) en ago 2023
Entrevista
I applied online. Completed a couple of online assessments. Then I waited 6 months for an interview. The interview was via teams and included a couple of scenarios to go through and provide your feed back.