Preguntas de entrevista para Customer Advisor de Boots

Actualizado el 25 jul 2021

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Se encontraron 49 de más de 1,2 mil entrevistas

Entrevistas en Boots

Experiencia
Positiva80%
Negativa10%
Neutral10%
Cómo obtener una entrevista
Postulación en línea100%
Dificultad
2,4
Promedio
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Boots

Candidato de entrevista anónimo en Londres, Inglaterra, Inglaterra

Oferta rechazada
Experiencia positiva
Entrevista fácil
Solicitud

Me postulé en línea. Acudí a una entrevista en Boots (Londres, Inglaterra, Inglaterra) en jul 2021

Entrevista

30 minute interview, interviewer was very kind and asked relevant questions only. I was made to feel very comfortable if I had any questions and using glass door gave me a good idea of how the interview process would be. They said they’d give me a call if I got the job.

Preguntas de entrevistas
  • What was my availability
    1 respuesta
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Boots

Empleado anónimo

Oferta aceptada
Experiencia positiva
Entrevista promedio
Solicitud

Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Boots en jun 2021

Entrevista

I applied online and completed the online assessment, I then got an email inviting me to an interview and was able to choose a time and date suitable for me. Went into store and was interviewed by the assistant manager, who was very friendly and welcoming. Asked basic questions about my availability, my experience in customer service etc. and then some competency questions. After this, I went onto the shop floor and familiarised myself with the layout of the store and where products were, and also interacted with a few customers. We then went back upstairs, I asked a few questions and the assistant manager said she’d give me a phone call if I was successful. An hour later I received a phone call offering me the position.

Preguntas de entrevistas
  • How would you deal with an upset customer who was unsatisfied with their product purchase?
  • Tell me about a time when you had to interact with someone you didn’t know.
  • Tell me about a time when you had to interact with someone who was very different from you, and in what ways were they difficult?
  • Tell me about a difficult situation you have found yourself in, and how you managed to remain calm in this situation.
Sé la primera persona en mencionar que esta entrevista es útil

Boots

Empleado anónimo

Oferta aceptada
Experiencia negativa
Entrevista promedio
Solicitud

Me postulé en línea. Acudí a una entrevista en Boots

Entrevista

Quick and easy One to one Very friendly and helped if I got stuck on an answer. Went on shop floor and was asked how I would improve the shelves then went back to finish interview. Got a call a couple days later telling me I got the job!

Preguntas de entrevistas
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Boots

Candidato de entrevista anónimo en Saint Andrews, Scotland

Sin oferta
Experiencia neutra
Entrevista promedio
Solicitud

Me postulé en línea. Acudí a una entrevista en Boots (Saint Andrews, Scotland) en may 2021

Entrevista

There was first an online assessment and then a telephone call. The online assessment took around 20 minutes or so. The phone call was not too long either; it was probably around 30 minutes.

Preguntas de entrevistas
Sé la primera persona en mencionar que esta entrevista es útil

Boots

Candidato de entrevista anónimo

Sin oferta
Experiencia negativa
Entrevista fácil
Solicitud

Me postulé en línea. Acudí a una entrevista en Boots en may 2021

Entrevista

I was invited for a half an hour phone call with the store manager. I had prepared thoroughly for the types of questions I thought would be asked however from the start of the the phone call it was clear that the store manager was very uninterested in the conversation. It sounded as if she had already found who she was looking for - this meant she rushed through my interview, didn't give me time to answer the questions and was overall very rude. She ended the interview after only 8 minutes. I was left feeling silly for all the interview prep I had done and very demoralised. I am very glad I was not invited to the next stage of interviews and really feel as if I have dodged a bullet. I am sure not all Boots store managers are like this but I would dread to work underneath her.

Preguntas de entrevistas
Sé la primera persona en mencionar que esta entrevista es útil

Boots

Empleado anónimo

Oferta aceptada
Experiencia positiva
Entrevista difícil
Solicitud

Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Boots en abr 2021

Entrevista

Applied online and it was a multiple choice application where you choose answers based on scenarios and then do a personality quiz. Didn’t ask me for my CV once. I got an email a few days later stating that I had been shortlisted for interview but all their slots were filled so they would contact me again if a position opened up. I then got another email a week later letting me book my interview. Had my interview over the phone, I really struggled with some of the questions and thought I'd done badly however they told me to come into the store a couple of days later to see if the job would suit me. I went in and it was basically a trial shift, I was there for a couple of hours though I think they’d originally planned for one. I was shown around the store, introduced to the team and shown what I’d be doing. They let me have a go at doing some of the picking etc. I was happy to do everything, really enthusiastic to show I was interested.

Preguntas de entrevistas
Sé la primera persona en mencionar que esta entrevista es útil

Boots

Empleado anónimo

Oferta aceptada
Experiencia positiva
Entrevista promedio
Solicitud

Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Boots

Entrevista

Applied through the website. The process of applying online is; complete the questions for the role once applied. you must pass the questions or you won't be able to apply for a few months after. Once the online process has been completed, you should receive an email to book an interview slot. During the interview, the questions can vary, but the all the questions were related to customer service experience and your willing to work hard and progress with in boots.

Preguntas de entrevistas
  • Why do you want to work for boots? Your customer service experience? Tell me how you will deal with a difficult customer?
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Boots

Candidato de entrevista anónimo en Manchester, Inglaterra, Inglaterra

Sin oferta
Experiencia negativa
Entrevista fácil
Solicitud

Me postulé en línea. Acudí a una entrevista en Boots (Manchester, Inglaterra, Inglaterra) en ene 2021

Entrevista

Only a 5 minute phone call, as the lady realised im not of suitable age, even tho they claimed they reviewed my application, I have to right thirty words so im just using it up lol

Preguntas de entrevistas
Sé la primera persona en mencionar que esta entrevista es útil

Boots

Empleado anónimo

Oferta aceptada
Experiencia positiva
Entrevista fácil
Solicitud

Acudí a una entrevista en Boots

Entrevista

I applied online with a simple online form. I then had a telephone interview asking various questions mostly situation based. I got called back later that day and was told I was successful .

Preguntas de entrevistas
Sé la primera persona en mencionar que esta entrevista es útil

Boots

Empleado anónimo

Oferta aceptada
Experiencia positiva
Entrevista promedio
Solicitud

Me postulé en línea. Acudí a una entrevista en Boots

Entrevista

Very laid back interview with the manager of my local branch of Boots. We discussed the role in depth and what was expected of me. I was asked the usual questions about why i wanted the job and that was that. Just make sure you come prepared with a background of what Boots do and why you want to build a career in customer service.

Preguntas de entrevistas
Sé la primera persona en mencionar que esta entrevista es útil
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