Preguntas de entrevista para User Experience Designer de Booking.com

Actualizado el Mar 8, 2018

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Reclutador30%
Agencia de empleos2%
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Booking.com

Candidato de entrevista anónimo

Sin oferta
Experiencia negativa
Entrevista promedio
Solicitud

Me postulé en línea. El proceso tomó 2 días. Acudí a una entrevista en Booking.com

Entrevista

I was a straight coding and front-end development position. It has nothing to do with UX, most exercises and tasks involves talking about code infrastructure and doing menial HTML/CSS stuff.

Preguntas de entrevistas
  • Everything was front-end development based, not UX or Visual Design.
    1 respuesta
A 2 personas les resultó útil esta entrevista

Booking.com

Candidato de entrevista anónimo

Sin oferta
Experiencia positiva
Entrevista difícil
Solicitud

Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Booking.com en Jan 2018

Entrevista

I applied online in January 2018. For Amsterdam 1) Someone from RRHH send an email: asking to complete an online test to assess general coding skills (CSS and HTML). The test is in HackerRank. When I enter I have an image of a banner from booking page. Something really easy. I recommend you take a look in the structures of the banners in Booking page. 2) I had a call with someone from RRHH (no video): - He told me that in booking in general you are coding between 40% and 60% of the time. - Do you have experiences validation your designs? - Imagine that you are working for booking, and you made 2 improvements for the site but you can only applied one. How you will prioritized it? 3) I had an interview with 2 designers (no video). The interview is divided in 3 parts: -One : They asked me about my job experiences. How is the most proud job that I made. My roll in that job. Why I'm proud. How I manage feedback with the clients. How was the work process. They want examples. So be prepared with examples for all. - Second: They show me an image with a grey rectangle that has inside 3 squares. They asked to make the code to do the same. -Last: I should have prepared 3 improvement to make in the site. I attached the images with the changes and documentation like gestalt and other info about UX. They asked to me select One of my improvements, said why? How would you define the success of the new implementation? What metric would you use? If the metrics shows an increment in the clicks but it any changes in the conversion: do you think that the change is successfully or not? why? If increment the clicks, the conversions and the cancellations do you think that the change is successfully or not? why? - At the end you should asked something. Have prepared 1 or 2 questions.

Preguntas de entrevistas
  • If the metrics shows an increment in the clicks but not in the conversion: do you think that the change is successfully or not? why?
  • What is your design process?
  • If increment the clicks, the conversions and the cancellations do you think that the change is successfully or not? why?
  • In a near future what is the mainly goal for booking?
  • Tell me about your last professional experiences. How much time you where coding and how much time designing in your last job?
A 4 personas les resultó útil esta entrevista

Booking.com

Empleado anónimo en Ámsterdam

Oferta aceptada
Experiencia positiva
Entrevista difícil
Solicitud

Me postulé a través de un reclutador. El proceso tomó 4 meses. Acudí a una entrevista en Booking.com (Ámsterdam) en Jun 2017

Entrevista

*First stage* - call from the recruiter finding out if I have enough experience and if I am familiar with A/B testing and HTML/CSS which is a big part of the role. She explained the relocation package and the interview process. *Second stage* - HTML/CSS test. about 4 days after I sent the recruiter my CV, Letter of motivation and my Portfolio, Booking.com sent a link to a 30min online test, in which I was asked to code a banner (nothing too serious, simple positioning CSS is needed). If you want to prepare just try to code some banners from their home page. *Third stage* - phone interview with 2 of their designers. The call is very structured: 1. Tell a little bit about me and my background 2. pick a work from my portfolio and tell them about it. be prepared to answer 3 main things: why did you decide to do what you did, how did you solve the problem, and how did you test it. 3. Tell them about my design process (research, wireframes, tests etc.) 4. Live coding test - you will have to code something pretty simple. my advice: do it only with positioning and don't get yourself into stuff you are not sure of. You will have about 10 min to do it (they won't say this in advanced...) 5. Show 2-3 improvements to their site (prepared beforehand). be ready to explain your assumption for the problem, the solution you are offering, your testing matrix and what will you do if the results are not what you hoped for. *Fourth and last stage* - Interview days at their offices. They paid for flight and accommodation. Every interview started with me telling about myself, so be prepared to repeat that :). The day of interviews was long, and I had lunch there. the interviews: 1. Talk with HR. Shel explained the relocation, ask why I wanted to work there, how did I prepare for the interview, and gave me a chance to ask them about it as well. 2. interview with 2 designers - explain about my design process, tell them 3 improvements to the site, prioritise them (!!) and answer questions about what would I do in case the results will show this or that, code on a piece of paper something that they showed me on the site , and verbally explain the CSS (really hard without the autocomplete...), tell them about tests I ran in my previous projects. 3. ATM challenge - I was asked to redesign the ATM, according to a scenario they gave me, I had to ask questions to reveal more info, sketch a solution (really just a rough sketch), explain how will I test it. advice: don't make any assumptions, ask about everything and use the info they give you. 4. Another interview with 2 designers - this time they asked more questions about my professional orientation, what are my weaknesses and strengths in all the things you have to know for this role, what will I do if I was assigned to a team which only deals with my weakness points, how will I teach someone to do A/B testing, if I were to give a lecture about design which topic I would choose and why, tell them about a case I had a disagreement with a team member and how did I solve it. Overall they are very nice people, and the process is very smooth and structured. I didn't have to wait more than few days for their answer in every step of the process, and they always gave elaborated feedback. Although a lot of ppl said that the coding part is the most important and if you are not experienced you don't have any point of trying out - I must say that I messed up this part (in both phone and live interviews) and still I continued. so probably, they are looking at other stuff too. good luck!

Preguntas de entrevistas
A 32 personas les resultó útil esta entrevista

Booking.com

Candidato de entrevista anónimo

Sin oferta
Experiencia positiva
Entrevista difícil
Solicitud

Me postulé a través de un reclutador. Acudí a una entrevista en Booking.com

Entrevista

2 interviewers, senior UX designers. You talk a bit about yourself. Then they ask you how you make your decisions and how you validate them. They are looking in which ways you get information to base your decisions on. Then they give you live coding exercise in jsfiddle. It’s simple, but has a few gotchas, so take it slow, although the level of tolerance on error on their side is much higher then for the rest of the process. They asked me why I used <nav> in the code, but that was mostly it. After that you present them with a few improvements for their website. Be cautious, they will ask you how many examples you have prepared. Thinking that it will add value I’ve prepared more than 30 cases backed up, but they weren’t impressed with it and deemed it in later feedback as “quantity over quality” (without hearing them first). At the end you are given a few minutes to ask them any questions. I asked them a little bit provoking question and didn’t get a straight answer, but they were very nice (“What is your worst day in Booking.com?”) Everything is legit and I’m satisfied with the experience, but the phone interview with one of the guys talking really poor English AND putting me on speaker in a huge room with a ton of reverb is just ridiculous. If you say the phone connection will affect the interview result then better make sure I’m hearing you right in the first place (they can buy a headset splitter for like $5). The feedback I’ve got why I haven’t passed is mostly precise and up to the point and it serves me for future improvements. Keep in mind that they are looking at the clock, so you need to be very punctual, precise and up to the point. They are kind, but don’t get carried away with that, they don’t like too much talking (even if you really think you have something more to say), and you will be evaluated for that as well. That’s the mistake I made.

Preguntas de entrevistas
  • How do you validate your decisions?
  • How will you measure that?
  • How will you scale that?
  • “Your website feature was a hit. The money is pouring in. After a few months, calls to your customer support increase enourmously. How will you handle that (question is dependant on your website business improvement suggestion)?”
A 3 personas les resultó útil esta entrevista

Booking.com

Candidato de entrevista anónimo en Ámsterdam

Sin oferta
Experiencia positiva
Entrevista fácil
Solicitud

Me postulé a través de un reclutador. El proceso tomó 4 semanas. Acudí a una entrevista en Booking.com (Ámsterdam) en Jun 2017

Entrevista

Hiring and interview process as explained in their recruitment website. The recruiter contacted me on LinkedIn to propose me to be part of the hiring process. After this email we had a first call to talk company, my profile and what I'm looking for in the next steps of my career. The HR person was really friendly and professional. He explained me a lot about the hiring process and the life at Booking, After this first step, I have to do a small online test with HTML / CSS. It was pretty easy. Just some CSS positioning things to do. The second step was a phone interview with two UX designers. The call was well structured: a first part where they were presenting themselves. A second part with my presentation and some technical questions. And a last part more focused on UX questions, mainly about my previous experiences and how I handled some issues. Last part of the hiring process, I was invited in the Booking headquarters in Amsterdam. It was a morning full of meetings. A first one with the HR person. It was really good to finally see this person who helped me a lot during the hiring process. A second meeting with two UX designers which was almost the same as the phone interview and the third one with two other UX designers to work together on a specific exercice. The idea of this exercice was mainly to test my design process. After a quick lunch with another Booking employee, I met a senior UX designer to talk about the job, my wishes and things like this. It was a really interesting hiring process for me. I learned a lot during the process on myself and I had no major issues with this process. Thanks to this hiring process, I learned a lot about my skills, my capabilities and what I really want to do in the next years. I really liked the way the hiring person handle the recruitment process and the results of it. This person always explained me that was good and what was to improve. And at the end, this person didn't close the door but told me the few things I have to improve and this person asked me if I was interested to be retry in few months.

Preguntas de entrevistas
  • Mainly a lot of questions to understand how I will react if metrics are not going in the direction I was hoping.
A 3 personas les resultó útil esta entrevista

Booking.com

Candidato de entrevista anónimo en Ámsterdam

Sin oferta
Experiencia positiva
Entrevista difícil
Solicitud

Me postulé a través de un reclutador. Acudí a una entrevista en Booking.com (Ámsterdam) en Jun 2017

Entrevista

From the time of initial contact & sorting out the travel documents, the HR team are very helpful, friendly & responsive. They take care of almost everything travel, lodging(only breakfast), It would've have been nice to have supper @ the hotel too. All the Interviewers were quite friendly, I got a small office to spend my time in & the interviews were conducted in there. The thing I appreciate the most is that proximity of the interviewers because of the small office. It may seem like a small thing but sitting around a small table made a huge difference to my experience. Another thing is that the interviewers came to see me instead of the other way around made me feel waay more comfortable and all the jitters went away & I left the interview with no regrets. So even when I got turned down It was because I wasn't the person they were looking for & not because I botched the interview.

Preguntas de entrevistas
  • Interview with HR person asking you about yourself and your readyness to move & your expectations of the job. Interviewer was friendly & answered all the questions I had.
  • A Priotiy test (How you prioritize your tasks), Also HTML & CSS tests on paper
  • Design Challenge: Design an ATM
  • Culture fit: You'll meet one of the lead designers & have a conversation. No set questions.
A 1 persona le resultó útil esta entrevista

Booking.com

Candidato de entrevista anónimo en Ámsterdam

Sin oferta
Experiencia positiva
Entrevista promedio
Solicitud

Me postulé en línea. Acudí a una entrevista en Booking.com (Ámsterdam) en Jan 2017

Entrevista

The The initial phone screen was great. The second interview was a little bit trickier. I agree with everyone else that provided feedback. They are not looking for a UX designer but rather a front-end developer (which is probably why their site is so crappy). After 10 years of experience being a UX designer, if you want to be a front-end developer, go through the interview process.

Preguntas de entrevistas
Sé la primera persona en mencionar que esta entrevista es útil

Booking.com

Candidato de entrevista anónimo en Ámsterdam

Sin oferta
Experiencia neutra
Entrevista promedio
Solicitud

Me postulé en línea. El proceso tomó 2 meses. Acudí a una entrevista en Booking.com (Ámsterdam) en Nov 2016

Entrevista

The process is long but quite efficient. The recruiter from bookings.com (Matthew Cooper) phoned me right after applying online. I made it all the way right through to the face to face interview in Amsterdam. The technical test hackerank and live online coding tests were really easy and wet well. Travelling half way across the world was nice and in my mind the interview went really well. After returning I was told I would be notified of the outcome the following day. However 2 weeks later I called them just to find out it was unsuccessful. The feedback as quite disappointing as they said I do not meet the technical requirement. This did not make sense as I have been a front end developer for over 7 year leading teams on large FinTec projects. I also lecture part time at university with in depth CSS/HTML topics. I was totally blown away by the feedback and the fact that I had to call them to find out the outcome. I am left to wonder what unicorn they are on the hunt for.

Preguntas de entrevistas
  • Describe how you would code a section of your CV.
A 6 personas les resultó útil esta entrevista

Booking.com

Empleado anónimo en Ámsterdam

Oferta aceptada
Experiencia positiva
Entrevista promedio
Solicitud

Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Booking.com (Ámsterdam) en Oct 2016

Entrevista

I applied online and received an email for a simple coding test that I had 30 minutes to complete. I found the test pretty simple with basic HTML / CSS requirements and completed it in 10 minutes. The next day a recruiter called me on the phone and we had about 45 minutes of chatting, mostly about my background and general previous projects. The recruiter was really helpful and easy to talk to. After that we arranged another technical interview over the phone and I was asked to prepare 2 changes I would do to their website and why. The technical interview lasted around 45 minutes and it was in 3 parts (Getting to know you and your background, live coding exercises, design brainstorming about your suggestions for the website.) You really need to validate everything with data and try to figure out ways to convert and not just beautify. After the end of that interview I received a call from the recruiter the next day and they invited me to go to their HQ in Amsterdam for a final face-to-face interview. The whole process was absolutely smooth and easy, they arranged everything for me and paid for plane tickets and accommodation. On the last interview I spent 6 hours there, having 4 rounds of interviews with different people about business, design, coding... everything pretty much. Everyone was very friendly and easy to talk to.

Preguntas de entrevistas
  • Coding questions about how you would write in code a specific design. How would you design an ATM machine if you had unlimited resources. What are the pros and cons of Booking's business model compared to Expedia.
A 15 personas les resultó útil esta entrevista

Booking.com

Candidato de entrevista anónimo

Sin oferta
Experiencia negativa
Entrevista promedio
Solicitud

Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en Booking.com

Entrevista

I applied online. Same day they send me a test from Hackerrank. It was very easy JPG to HTML/CSS test and they gave me 30 minutes to make it. It took 10 minutes for me. Next day they sended me a email and wanted to interview. A few days later a recuiter called me and asked some questions. Most of them not about technical skills, just about "what's A/B testing", "did you work on e-commerce", "why do you want to work booking" etc. Even if you are HTML/CSS guru doesn't work. So if you are HTML Interface Coder do not apply. If you just make design do not apply. I guess they just want someone familiar about A/B testing. Thats it.

Preguntas de entrevistas
A 1 persona le resultó útil esta entrevista
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