Preguntas de entrevista para Booking.com en Toronto (Canadá)

Actualizado el 30 nov 2020

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Se encontraron 38 de más de 2,0 mil entrevistas

Entrevistas en Booking.com

Experiencia
Positiva53%
Negativa34%
Neutral13%
Cómo obtener una entrevista
Postulación en línea84%
Reclutador8%
Recomendación de empleado8%
Dificultad
2,8
Promedio
DifícilPromedioFácil

Booking.com

Empleado anónimo en Toronto, ON

Oferta aceptada
Experiencia positiva
Entrevista promedio
Solicitud

Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en Booking.com (Toronto, ON)

Entrevista

Applied online through the company's career page and received an online assessment for both languages I applied for, and some real-cases about customer service. A few days later, they call me for a phone screening interview (a bilingual conversation). And as I moved on with this process, they invited me for an in-person interview, which consists of 1) grammar/vocab assessment 2) office tour 3) presentation of booking.com and the position 4) interview with 2 CS managers. I've got feedback in less than 24h.

Preguntas de entrevistas
  • Describe a time when you had to deal with a customer's problem.
    Responder pregunta
  • What do you know about Booking.com and the position you applied for?
  • If we had the same profile candidate as yourself, why should we choose you?
Sé la primera persona en mencionar que esta entrevista es útil

Booking.com

Candidato de entrevista anónimo en Toronto, ON

Sin oferta
Experiencia positiva
Entrevista difícil
Solicitud

Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Booking.com (Toronto, ON) en ene 2020

Entrevista

I passed thru 3 tests. The first one I did at home when I sent my resume. Then, got a phone interview. The last stage was an interview with two specialists. They make you feel comfortable. The only thing I didn't understand was that they said to me in the last stage that they don't think my experience is a good fit for them. They shouldn't let someone get that far with a process when they are going to dismiss them because of their resume.

Preguntas de entrevistas
  • Tell me about a situation where you had to deal with a difficult customer and how you deal with it.
Sé la primera persona en mencionar que esta entrevista es útil

Booking.com

Candidato de entrevista anónimo en Toronto, ON

Sin oferta
Experiencia neutra
Entrevista promedio
Solicitud

Me postulé en línea. Acudí a una entrevista en Booking.com (Toronto, ON) en ene 2020

Entrevista

I applied online and I had one language test in my 1st and 2nd language, also a customer service scenario where you have to choose the best and worse answer. Then I had a 30min phone interview and I didn't make it to the next step.

Preguntas de entrevistas
  • They were behaviour questions: Tell me about a difficult situation you dealt with Tell me about a feedback you got How do you keep yourself motivated on a routine job ?(ex 2h on the phone with a customer) What do you know about booking.com Why do you wanna work for booking.com
Sé la primera persona en mencionar que esta entrevista es útil

Booking.com

Empleado anónimo en Toronto, ON

Oferta aceptada
Experiencia positiva
Entrevista promedio
Solicitud

Me postulé a través de una recomendación de un empleado El proceso tomó 2 meses. Acudí a una entrevista en Booking.com (Toronto, ON) en ene 2020

Entrevista

I sent my resume, and they sent me and email with a link to do a test as next step. After that I received a call from HR and then a call to go to the office interview.

Preguntas de entrevistas
Sé la primera persona en mencionar que esta entrevista es útil

Booking.com

Candidato de entrevista anónimo en Toronto, ON

Sin oferta
Experiencia positiva
Entrevista fácil
Solicitud

Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en Booking.com (Toronto, ON) en nov 2019

Entrevista

First, you have to do an online grammar and reading language test (English and the other language you are applying for) . Second, they show you the facilities, third, you have an interview with two team leaders.

Sé la primera persona en mencionar que esta entrevista es útil

Booking.com

Empleado anónimo en Toronto, ON

Oferta aceptada
Experiencia positiva
Entrevista promedio
Solicitud

Me postulé en línea. El proceso tomó 6 semanas. Acudí a una entrevista en Booking.com (Toronto, ON) en may 2019

Entrevista

It was in 3 stages, a phone interview, a group session with a small assessment within the session and then a 1-on-1 interview with a team leader. Additionally when you apply you have to do an online assesment at home.

Preguntas de entrevistas
Sé la primera persona en mencionar que esta entrevista es útil

Booking.com

Candidato de entrevista anónimo en Toronto, ON

Sin oferta
Experiencia negativa
Entrevista difícil
Solicitud

Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en Booking.com (Toronto, ON)

Entrevista

Booking has a long interview process. You had to do an online test that lasts 30m or more about customer experience and grammar. Then, if you pass, you will receive a phone call that will be another short interview to see if you are going to the next step, which is the actual interview. Therefore, after you arrive, you will have to go through another grammar teste so you can get to the interview. After going through all this trouble, and even get questioned about what schedule you can make, they don't have the decency to give you a proper fedback. Only an automatic email saying that you weren't chose. Please, after making people go through all this awful process, at least give them a proper declination. I've gone through the process twice (because i really needed the job) and the first time the person told me (after I asked her, during the final language interview after they opened the office) why I didn't pass and they told me that I failed on my mother tongue interview. What a joke!

Preguntas de entrevistas
Sé la primera persona en mencionar que esta entrevista es útil

Booking.com

Candidato de entrevista anónimo en Toronto, ON

Sin oferta
Experiencia neutra
Entrevista promedio
Solicitud

Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en Booking.com (Toronto, ON) en mar 2019

Entrevista

I applied online and had to do an English test and answer scenario questions which took about a hour to do. Few weeks later I had to do a phone interview and was invited to do an in-person interview. When you go to the office you will meet with other potential candidates where you'll talk and get to know one another. After you have to do another language test, then a tour of the whole office and finally the one-on-one interview with on of the team leads. I loved the vibes in the office and everyone was friendly. I honestly thought I did a great job at the interview but days later I got an email saying they weren't moving forward with me. I wish I knew why because I really wanted this job and their job application and interview process is so long so I feel like they should give specific reasons why.

Preguntas de entrevistas
A 1 persona le resultó útil esta entrevista

Booking.com

Empleado anónimo en Toronto, ON

Oferta aceptada
Experiencia positiva
Entrevista fácil
Solicitud

Me postulé en línea. Acudí a una entrevista en Booking.com (Toronto, ON) en mar 2019

Entrevista

Quick and painless. there are some testing with literacy and language. After that, you will have a 1 on 1 with a team lead which lasts about 20-30 minutes. ask questions regarding previous roles in customer service. Communication from the interviewer was very good.

Preguntas de entrevistas
  • recall one time where you provided exceptional customer service.
Sé la primera persona en mencionar que esta entrevista es útil

Booking.com

Empleado anónimo en Toronto, ON

Oferta aceptada
Experiencia positiva
Entrevista promedio
Solicitud

Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en Booking.com (Toronto, ON) en mar 2019

Entrevista

Simple phone interview. The recruiter was a bit late but she was nice and explained the role a little bit. She didn't seem to have my resume with her. It went well and I'm having another interview in person in a few weeks.

Preguntas de entrevistas
Sé la primera persona en mencionar que esta entrevista es útil
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