Thank you very much for sharing your experiences during the interview process, which we see that you went through about 10 months ago. we also see that you accepted our employment offer, and we hope that everything has been going great for you so far. We want to do everything we can to make sure that both our employees and customers enjoy an all-around positive experience. With that in mind, we noticed that you cited that your interview was a “negative experience”; however, based on your comments, we're not clear as to what aspect of the process this applies. Like every department within BioTrust, Human Resources strives to provide top-tier service and attention to our team. If you would be so kind as to follow up with us, we invite you to let me know how we may be able to improve based on your experiences. We value all feedback and welcome it with open arms. Along those lines, we regularly conduct both customer satisfaction surveys and internal employee surveys to ensure that we have an accurate pulse on how we’re doing both among our customers and employees. Please feel free to e-mail us directly at HR@BioTrust.com to set up a time to talk or to simply share your insights. Once again, thank you for taking the time to share your review of your personal experiences. All feedback can be helpful in making BioTrust a better place. Sincerely, BioTrust Human Resources