I was referred by someone at Amazon for Technical Customer Service Associate - AWS. The position is purely related to Customer Account and Billing. More in the Financial Service of AWS. The Process had 3 rounds 1. Written Test (Quant and Apti, Grammar, Some Basic Questions related to the Internet/Computer, Basic Question related to the AWS and E-mail writing) The time allotted is 60 mins. 2. F2F Interview 3. F2F Interview There is 0% Technicality involve in the particular role, so if you are from the Technical Background, like me, you should avoid joining the same

First there will be a aptitude test ,where u will be asked questions on english, maths, reasoning and aws cloud computing. Second round will be a online versant test ,where they check your speaking skills. Third round will be techanical interview. Amazon conduct interview on the basis of amazon leadership principles . Fourth round will be another interview where questions on aws , cloud computing will be asked ,it is also an elimination round .