Called in reply to a Craigslist ad. (extremely misleading ad) . Scheduled an interview for the following day. Arrived at an empty waiting room, with a phone on the counter and a sign instructing me to call and let them know I have arrived.... Was greeted and taken to the 'lab' to fill out an application and take an assessment test. They tell you that dependent on your assessment test, they will conduct an onsite interview. Maybe 5 minutes after the assessment, i was told my score was good, and was led to a cubicle for an interview. Interview was easy. Basic questions. I was informed that the position was taking inbound Customer service calls for SPRINT CELLULAR SERVICE, and it seemed like there were Sales involved. Job position has nothing to do with XEROX.

Originally I applied for the benefit service rep position but Tyler C never got back to me after calling me and leaving no vm. I guess thats how their HR works. I saw an ad on careerbuilder so I decided to apply. Recieve an email from HR going back over the job description and to contact Jessyca. I called her up she schedule an interview that day. Went out to the job fair after waiting for 2 hours they make you take a 20 mins test. The assessment is basically you listening to 8 calls and typing what the caller is saying. Then 3 mins of the test is pretty much testing your typing skills.