The interview process for the AT&T call center was pretty straightforward and not too hard. I applied online, did a short phone screen, and then had a simple interview with a supervisor who asked basic customer service questions. Nothing tricky... they mostly wanted to see if I could talk normally, handle upset customers, and follow instructions. After that, there was a quick computer test to make sure I could type and move through screens. Once I passed the background check, they gave me a start date. Overall, it was a smooth, average process and not stressful.

The interview process was an average interview and asked questions to see if you will fit with the company and the company mission. Everyone was nice and very welcoming. They asked series of scenario question, but all related to the job.