I was contacted by a recruiter through LinkedIn, who then called me after I responded to her and screened me by phone. She approved, and passed me onto a sales recruiter named John Taylor. He was very nice, very helpful, and screened me by phone the next day. Deciding I was a good fit, he set up an in person interview in the Melville location with the VP of Sales and some managers.
I met with the VP first, he was about 10-15 minutes late in starting the interview, but he was friendly and personable. We had a pretty good conversation, and his biggest concern was my lack of B2B sales experience (I have some sales experience, but not B2B). He then said that some of his best people have come from a background like mine, but he needs a reason to justify the risk. He said the interview went well, and that he wanted some of his managers to meet with me and that he needs one of them to say they are dying to have me on their team. I met with 2 managers at once, and then a third manager afterwards. Each of the interviews went very similar, asking about my background, why I would be a good sales person, why they should "take the risk" in hiring me without B2B sales experience. Naturally, in the interview, I wanted to have a good answer and neglected to point out that this was a entry level job that quotes 0-4 years experience. I guess the 0 years (or some other sales years) experience was not what they wanted at this moment. Overall, it went well, we all had good conversations.
They were all very nice, but also very forward and confident as salesmen tend to be. The actual interview process was fine, and believe I wasn't made an offer based on past experience as they all said I did well in the interviews themselves.
Where I got the negative opinion of ADP was afterwards. I hadn't heard from them for about 3-4 days, and so I sent the recruiter an email to ask what the feedback was. He didn't respond, but later on I received a generic "thanks for your interest, we decided to pass" kind of email. Wanting to know how I can improve my interview skills, or at least know what the reason was, I sent the recruiter an email saying thanks for everything (your support, advice, etc) and can you please tell me what the feedback was. He didn't respond, so I emailed the VP asking politely and briefly for a one sentence feedback about why I was not chosen, just so I can understand better and adjust going forward in my job search. Neither answered, which was disappointing. It gave me the impression that they care about you when they think you can work for them, but the second they decide not to make an offer....who cares? I could no longer benefit them, so I don't justify a response. I understand it's common place to not offer in depth feedback, but even just a courtesy email saying that they couldn't offer any details would have been nice.